Role and Responsibilities:
- Manage Maintain and support various day to day operations of SAP Business One and iVend POS Systems
- Administration of modules in SAP B1 including maintaining of Business process flows in SAP.
- Maintain and configure all store POS workstations, peripherals and printers
- Executes and coordinates with retail operations for sales, markdowns, and promotions in POS system
- Configuring, new process / upgrades / patches implementation and integration, including training of users.
- Develop reports utilizing reporting tools / query.
- Troubleshoot and resolve SAP /iVend user issues on Daily basis including Issue identification, logging and resolution.
- Work with functional areas / personal to identify and analyze problem and solve them.
- Draft instructions and frequently asked questions for end users.
- Maintain and implement policies and procedures for ensuring the security and integrity of the SAP Business One and iVend POS
- Maintaining SAP / iVend backup and recovery plan.
- Work with the Head of IT and other employees as necessary to document common problems and solutions to help reduce preventable calls.
- Manage other retail systems as assigned
Qualifications/Key Skills:
- IT Qualifications
- Certifications in SAP Business One, iVend POS or other POS
- 2 + years of experience
- Efficient in widely used Microsoft products such as outlook, excel, power point etc.
- SAP Business One Admin expertise
- iVend POS / other POS will be a plus
- Should be a strong communicator who can work independently without minimum supervision
Location: Maldives
Compensation: Best in the industry