Our client, recognized as one of the fastest growing privately held companies in the U.S. several times by Inc. 500 magazine, is a leading US based company providing IT consulting, software development and IT project management services. They have some of the top Fortune 500 companies as their clients.
The company is looking for an experienced Reporting Specialist with SSRS/SSIS expertise and experience with Cisco Unified Intelligence Suite. As a Reporting Specialist you will utilize your knowledge of reporting tools and work extensively with technical and functional teams to generate custom reports.
Responsibilities:
- Develop, design, and generate call center reports for end users taking highly complex information and producing user-friendly reports
- Generate custom reports by working extensively with technical and functional teams
- Develop complex SQL queries and Stored Procedures
- Performance tune existing SQL and Stored Procedures
- Create automated data migration processes
- Fostering strong relationships to ensure successful reporting
Required Skills:
- Experience with Cisco Unified Intelligence Suite / Center (CUIS/CUIC)
- 2+ years experience with MS-SQL
- 2+ years experience with Microsoft SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
- Knowledge of performance tuning strategies with SQL Server
- Knowledge of Informix a strong plus
- Experience with other reporting tools such as Aceyus and Exony
- 2+ years experience with XML or XSLT a plus
- Knowledge of call center technologies desired (ICM, IPCC/UCCE, IPT, Call Flow, Aspect, etc.)
- Excellent communication skills, both verbal and written
- Excellent client facing skills
Location: Noida/ Pune/ Hyderabad
Compensation: Best in the industry
